Showing posts with label AFK Tavern. Show all posts
Showing posts with label AFK Tavern. Show all posts

Wednesday, November 16, 2011

AFK Tavern: Second Visit

Nearly a year ago, I wrote about a new local business - the AFK Tavern. I wrapped up with, "I would eat there again."  It took me nearly a year to do so, but we went back for another shot.

We were promptly greeted even before we made it to the door - a significant change from last time.  We were offered a tour and were shown to our table almost immediately.

We noticed pretty quickly that the menu had changed.  Their drink menu had grown significantly, for one. There wasn't a list of Games On Tap on the menu anymore, either.

We picked something that looked promising, and our server took our drink order very promptly.

And then we waited.  It was close to twenty minutes before our drinks were served. Mind you, the place was packed, so I expected a delay when I ordered.

What I hadn't expected was that there were only two servers (or "NPCs") on duty that night plus two other folks who must have been managers.  It was about five minutes after our drinks arrived that we were able to order our food. And then - again - we waited.

Last time, the mozzarella sticks were barely warm in the middle, as if the fryer temp was too high.  I think they have lowered their fryer temperature since then, because this time the mozzarella sticks were much better. They were crispy on the outside and still mostly hot on the inside. A HUGE improvement over last time.

The fried pickles were tasty - but a bit cold by the time they made it out to us. And they could have done with a dip of some sort (ranch dressing is a fairly common dip for deep-fried pickle slices - Food Network offers this recipe).

Shortly after the appetizers arrived, we requested glasses of water, and I ordered a glass of mead (I'm a sucker for a good mead). When the mead arrived, it was room temperature.  Mead should be chilled - it reduces the burn and enhances the sweet.

Our food arrived a few minutes after our appetizers were finished. My Orcburger was good.  On the previous visit, it had been both cold and burnt.  That was not a problem this time - it was really good.  It took a while for the water to arrive, however.  Our server wandered past the table three or four times before bringing it to us.

The dessert selection was impressive.  My wife's mousse was really good and rich enough that she couldn't finish it. My lemon drop cheesecake was tasty and had the perfect texture (which is make-or-break for a cheesecake).

In fact, my only real complaint this time around was the slow service. I still have some of the same concerns as I had last time, but they seem to be turning the tables over quickly enough. And they've managed to stay open for a year, now.

This time, out, I can give them a solid B.  The only thing they need to bump that to an A is to increase the service.  I will definitely be back, just not on a Friday.

Wednesday, December 15, 2010

AFK Tavern

A few weeks ago, Stephanie and I went to check out a new local business, the AFK Tavern.

They're here for gamers.

A lot of my friends posted reviews of the place - most of them were glowing reviews, with ... a few hesitations. There were a few reviews from people who I didn't know, as well. Most of them were hesitant. The biggest complaint was slow service - which, given that it was opening weekend, is a completely understandable issue.

Reading their blog and watching their Facebook page, I saw that they hired more staff, and made some other tweaks due to customer feedback.

My wife and I arrived on a Friday evening, and waited to be seated. "Oh," said one of the staff, "We took the sign down. You can just seat yourself - I just need to check your ID." And then we were shown to a table. I saw numerous customers over the course of the evening being seated.

The menu was entertainingly written. And they had "Games on Tap," - an odd mix that I suspect was from the owner's personal collection. Some of the games were ill-suited to this sort of environment - Diplomacy, for example.(AFK folk, if you stumble across this, a suggestion: Local Game Stores tend to have a number of store copies of games, and some of them have game rental services. You may want to consider some sort of mutually beneficial partnership.)

We sat near the door, so I didn't get a good look at the layout. From where we sat, we could see a couch facing an XBox and a PS3 with Rock Band. The central table had Magic players at it - and, based on the number of empty glasses in front of them, they'd been there for a while.

The atmosphere reminded me a bit of an upscale Denny's. It was loud enough that I had trouble carrying on much of a conversation with my wife - playing a game was the best option, as you can (usually) play a game without much conversation. Depending on the game, of course. Increasing the height of the booths will cut down a lot of this - but it'll also remove part of the geek social element.

Now Denny's makes much of their money be cycling people through regularly. And by being open all night. At night, they're slow. Gamers love it because they can be there all night without interruption. But if gamers head there by day, they're not nearly as welcome. Because Denny's needs those tables for customers who will spend money. When your business is designed for gamers, you need to encourage them to keep spending money. Otherwise, you're renting a table for too low a price for your business to be viable. It's a potential future problem, but doesn't appear to be an issue, yet. The Magic players at the central table kept ordering more food.

Speaking of the food (and beverage): They have mead. It's one of the many meads my wife and I have tried before, and it's decent. They also have a hard cider and a root beer and a number of beers, ales, and wines. I'm not fond of Snoqualmie Root Beer, but it did seem to be the only non-alcoholic item on their drink menu (unless I overlooked soft drinks, which is possible).

We ordered cheese sticks to start with, and I ordered the Orc Burger with extra cheese. Stephanie ordered the Dragon Burger with the salsa on the side. When trying out a new restaurant, special orders are important.

Yes, service was slow, but not on par with what had previously been reported. The place was still extremely busy. We had no less than three staff members checking on our table, however. Making sure we'd been able to order, that we had drinks, that we didn't need anything further ... Enough that, when it was time to pay and leave, we weren't sure who had our check.

The Mozzarella sticks were crispy and warm on the outside, and the inside was warm, but not as melted as I tend to like them. Either they didn't cook them for long enough, or else they sat for a while after they came out of the fryer.

When the burgers arrived, mine looked both dry and burnt. The cheese wasn't melted - it wasn't even in contact with the patty, in fact. It sat on the bottom bun, with the ham stacked on top of it and the patty was over the ham. The top bun held the salami. The burger was lukewarm. Much like the cheese, I suspect it'd been sitting for a few minutes after it came off of the grill. My wife's Dragon Burger was similar. They got our special orders right, though.

My burger was tasty, however. And not as dry as it looked. Really tasty. My wife said her burger was good, too.

I do plan to return - the food was tasty. The prices were a bit higher than similar places, but that may help offset the table rental issue I mentioned earlier. And they're not unreasonable.

All in all? I give the place a B-.

The food was tasty and not unreasonably priced, if a bit cold.
The service is a bit scattered (Are they seating customers or not? Who is my server?).
The atmosphere is loud, but social.
There was a little bit of Gamer Funk, but the ventilation was good enough that it was only an issue if we walked near the offending tables.
I would eat there again.